If you’re a current Kent Reliance mortgage customer and would like to borrow more, then we can help.
Provided your existing account has been well-conducted and you don’t plan on borrowing more than the maximum loan to value (LTV) you may be eligible for additional borrowing, subject to an underwriting assessment.
Much like new mortgage applications, we can only accept additional borrowing applications through appropriately qualified mortgage advisers. If you require advice, or wish to submit an application, we recommend you speak to your mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.
Any assistance we provide is strictly limited to basic information and administration of your request.
Think carefully before you secure other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
FAQ's
Additional borrowing may be possible, however Kent Reliance is unable to provide any advice on how much you can borrow as this would require an assessment of your income, outgoings and level of equity in the property. As we are not authorised to conduct this assessment, we suggest you speak to your mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.
Additional borrowing may be possible, however Kent Reliance is unable to provide any advice on how much you can borrow as this would require an assessment of your income, outgoings and level of equity in the property. We are not authorised to conduct this assessment so we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.
Additional borrowing may be possible, however Kent Reliance is unable to provide any advice on how much you can borrow as this would require an assessment of your income, outgoings and level of equity in the property. We are not authorised to conduct this assessment so we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.
Kent Reliance is not authorised to provide advice on this. Any assistance we provide is strictly limited to basic information and administration of your request. If you require information on mortgage rates available in the market, the Money Advice Service provides mortgage comparison tables at moneyadviceservice.org.uk.
Additional borrowing may be possible, however Kent Reliance is unable to provide any advice on how much you can borrow as this would require an assessment of your income, outgoings and level of equity in the property. We are not authorised to conduct this assessment so we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.
You may be able to take further borrowing on an interest-only basis, however Kent Reliance is unable to provide any advice on this. We would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.
Yes you can, however we cannot advise on what term is most suitable to you. We would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.
Additional borrowing may be possible, however Kent Reliance is unable to provide any advice on how much you can borrow as this would require an assessment of your income, outgoings and level of equity in the property. We are not authorised to conduct this assessment so we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.
We will instruct a new valuation during the application process. There will be a fee for this.
Kent Reliance is providing you with this information on an execution-only basis; this means we cannot provide advice. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.
* For customer service and training purposes, calls with Kent Reliance may be monitored and/or recorded.
As new products become available, or as your circumstances change, your current mortgage may not suit you as well as it used to. Subject to the particular terms of your mortgage, we may be able to offer you a new deal from our mortgage Choices range, which is available exclusively to existing customers.
Try our mortgage choices online portal
Choices Online portalTo see our list of available mortgage rates, please select "I am coming to the end of my deal" and the appropriate mortgage type.
If your current Kent Reliance mortgage deal is coming to an end, we will contact you to remind you that it is time to look for a new deal.
Otherwise, please contact our dedicated Mortgage Choices team on 0345 671 7274 to find out your options. Please note that we can only provide assistance with using the Portal and cannot offer advice. If you require advice please contact your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk can provide lists of mortgage advisers in your local area.
Select the product you require and we will send you a mortgage illustration showing the key features of the deal. Included with the illustration will be a declaration form that all parties to the mortgage will need to sign. Return that to us before the date your current deal expires (if appropriate) and we will transfer you to your new mortgage.
All our products are subject to availability and may be withdrawn at any time.
* Early repayment charges may be incurred for full redemption or repayment of capital.
If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choices application form.
You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided, or through our Mortgage Choices
Online portal.
Once we have received your choice, we will send you a Choices offer document containing an illustration of the key features of your chosen product, along with a Declaration form. You will need to sign both of these and return them to us before your current mortgage deal ends.
If we do not hear from you or receive your completed Declaration and Offer Acceptance forms before your current deal ends, your mortgage will revert to the interest rate which was confirmed in your original mortgage offer.
Table explained
Mortgage type
Discounted variable rate: a rate based on our standard variable rate, discounted by a fixed amount. The interest rate may change if our SVR changes.
Fixed rate: the interest rate is fixed for a given period.
Term
The duration of any initial rate.
Initial rate
The rate charged for the term of the mortgage deal.
Revert rate
This is the rate that the mortgage will revert to at the end of the initial term, typically the standard variable rate (SVR). The SVR is variable which means it can change in line with market conditions. It is also the rate your initial interest rate will revert to once it ends. Your monthly repayments can therefore vary according to the rate of interest charged.
APRC
APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage. The APRC quoted is based on the following calculation:
A loan of £250,000 based on a repayment basis over a 25 year term. This amount does not include any product fee.
A purchase or remortgage of a property valued at £295,000 at 85% LTV or £278,000 at 90% LTV. The Standard variable rate is charged from the end of any initial specified deal.
The quoted APR takes no account of any change in the interest rate during the mortgage term.
Product fee
This is the fee charged for arranging your mortgage.
Early repayment charge
This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.
Notes about our mortgage products
The Standard variable rate can vary in line with the general level of interest rates and economic conditions.
A list of our fees and charges accompanies all Mortgage Illustrations.
The minimum mortgage term is 2 years and the maximum 35.
These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.
For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.
All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.
Important
Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.
Kent Reliance is providing you with this information on an execution-only basis, that is, no advice has been provided. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.
If you require advice, we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk can provide lists of mortgage advisers in your local area.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
Kent Reliance is providing you with this information on an execution-only basis; this means we cannot provide advice. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.
* For customer service and training purposes, calls with Kent Reliance may be monitored and/or recorded.
Our residential mortgages are usually portable, meaning that – unless stated otherwise – you can move your current deal to your new home. This means that the majority of our residential mortgage customers continue to benefit from our mortgage deals.
Please refer to your mortgage offer for details of the portability of your current mortgage. You must apply through an appropriately qualified mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.
If you took all or any part of your mortgage on an interest-only basis, the monthly payments you make only cover the interest charged. Your mortgage offer and your Annual Statement will tell you if you have an interest-only or part and part loan.
By only paying the interest element of the loan this means that at the end of your mortgage the capital amount borrowed will still be outstanding, and you will be required to repay this balance in full.
To provide the funds to repay the mortgage balance you should have a repayment strategy in place. This could be a product such as an endowment, pension or savings plan.
You will receive letters from us during the term of your mortgage that highlight the importance of regularly reviewing your repayment strategy to ensure it remains viable to produce the amount you need to pay off your mortgage balance at the end of the term.
Important action
- Review your repayment strategy regularly during the term of your mortgage to make sure it is on track for what you need. Check with your plan provider if you have any concerns, but please note we do not provide advice on appropriate repayment strategies, nor make any guarantees that any plan(s) you hold would be sufficient to repay the outstanding balance.
- Periodically we will ask you to provide information about your repayment strategy and we would urge you to respond to these requests using the response slip provided at the time.
- Please remember it is your responsibility to ensure you have sufficient funds to repay your outstanding balance at the end of the mortgage term. If you are unable to do so we will assist wherever possible, but our final recourse could be legal action to repossess your home.
If you have any concerns over repaying your interest-only mortgage you can contact us in writing at OneSavings Bank, Sunderland, SR43 4AB or call our dedicated interest-only mortgage customer helpline 0345 122 0777* (lines are open Monday-Friday 9.00 to 5.00).
*For customer service and training purposes, calls with Kent Reliance may be monitored and/or recorded.
If you want to let your home, under the terms of your mortgage you will need our consent. We will normally be pleased to give this, but will increase the rate of interest charged on your mortgage while your property is let out, because of the increased risk of it not being your main residence.
To discuss your request call us on 01634 835791*
Kent Reliance is providing you with this information on an execution only basis; this means we cannot provide advice. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.
*For customer service and training purposes, calls to Kent Reliance may be monitored and/or recorded.
If your financial circumstances improve, you may wish to pay your mortgage off more quickly, either by paying a little more each month or by paying a lump sum.
It may be possible to make lump sum payments or overpayments to your mortgage, depending on the mortgage product you have chosen. However, some products do carry an early repayment charge, so you should check the terms of your Mortgage Offer carefully before making any lump sum payments.
If you are thinking of making an additional payment to your mortgage, contact us first to find out how an overpayment or lump sum payment would affect your account. You can speak to our Mortgage Servicing Team on 0345 122 0033* for information. Lines are open: Monday-Friday 8.30am-5pm, Saturday 9am-1pm, closed on Sundays and bank holidays.
Transfer of Equity
If you need to add or remove one or more people from/to your mortgage, you will need to apply for a Transfer of Equity. Our standard affordability criteria will apply. There will be an application fee, as listed on our mortgage fees and charges.
Kent Reliance is not authorised to provide advice on this. Any assistance we provide is strictly limited to basic information and administration of your request. If you require advice, or wish to submit an application, we suggest you speak to your mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.
Kent Reliance is providing you with this information on an execution-only basis. We are not required to assess the suitability of this regulated mortgage contract, changes or transactions, and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.
Changing my correspondence address
If you wish to change your correspondence address, you can write to us at OneSavings Bank, Sunderland, SR43 4AB. Alternatively we can accept a verbal request over the phone.
When contacting us to discuss your change of address request we’ll require you to provide the following information:
- your account number
- account name
- confirmation of old and new address
- the date this address change needs to take affect from
This needs to be completed by the relevant signatories, as detailed below.
For limited company accounts:
If the main correspondence address of the company is changing, all signatories will be required to sign the written request. Requests via phone will need to be completed by all signatories.
If one of the directors is changing their residential address (and the main correspondence address is staying the same), only that director needs to contact us to confirm the request.
For buy to let properties:
If joint customers are both moving, we need the signatures of all parties if you’re confirming your changes via letter. If you’re calling us, we’ll need both customers to contact us to authorise the change.
If the correspondence address is different for each party to the mortgage, we only need a signature or phone call from the customer who wishes to change their correspondence address.
